Business success
through
customer feedback


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Use Net Promoter Score to ask, analyze and act on customer feedback to improve your products and services

Improve Products and Services | Track and Create the Best Customer Experience


How can SightMill help you?

SightMill is an online customer experience platform that enables you to ask for real feedback, analyse your responses and make actionable changes to the way that you do business.

Ask for feedback from your customers

Ask

Use our survey tool to ask for feedback on multiple channels such as Websites, Email, SMS, Training & Events.

Analyze the feedback from your customers

Analyze

Generate and track a single business metric (your Net Promoter Score) to gain insight into your customers' experience.

Act on the feedback from your customers

Act

Act and respond to your customers in real-time across your business to improve every step of the customer journey.

Understand customer feedback by Product, Segment, Themes, or Teams


SightMill provides automated analysis of your customer feedback to help you understand trends by product, by customer segment, by teams, or by themes and sentiment.

Enhanced data about your customers helps improve understanding of customer feedback

Who we work with


We work with successful, growth businesses in all sectors:

financial services, professional services, retail, education, technology, and government.

 

Successful organisations that listen to and act on customer feedback

The AA use SightMill for NPS surveys     bride2bride uses NPS for customer feedback    fastcase uses SightMill for Net Promoter Score surveys     university of Hertfordshire improves student satisfaction    mailzinger uses Net Promoter Score software from SightMill skorch added SightMill NPS surveys to its website

SightMill works with your systems


SightMill works with your existing systems - with integrations to conntect 1000s of platforms including your CRM, helpdesk, or busines systems - together with powerful APIs that give you the option to create your own application.

SightMill integrates with Analytics, Slack, Zendesk, Salesforce and via Zapier 100s of products

Using Net Promoter Score (NPS) as your metric


Millions of successful, customer-focussed businesses rely on the Net Promoter Score (NPS) metric to track and understand the themes that allow the business to focus and improve the experience for their customers.

The Net Promoter Score survey format

New to Net Promoter Score? Find out more.

Switching Net Promoter Score software? See how we make this easy.

What our clients say


Interested in finding out more?


Book a Demo Free Trial

 

No tech skills required

You can get up and running in minutes without any technical skills.
(Though if you're a developer or tech expert, we provide you with tools and APIs.)


We'll help you get started

Our friendly on boarding team will help you get up and running in no time.

Join successful businesses using SightMill to ask, analyze and act on customer feedback


Make SightMill the heart of your Customer Engagement

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc.,
Fred Reichheld and Satmetrix Systems, Inc.