Effective eNPS Employee Surveys For HR Directors

Easy to Setup, No Tech Experience Needed, View Results By Team, Location or Theme


The Problem:

You're an HR professional responsible for making your organization a better place for your employees - to help you do this, you need to ask the employee base how it feels about working in your organization. This feedback helps managers sort out problems, improve the environment and improve employee satisfaction. This is important for any organization, but it's critical during change: perhaps you're moving office, merging with another company, or restructuring.
  There are expensive, complex, technical software products that will send out links to a web survey. That's no good! You want great value, easy to setup surveys that your employees can complete in minutes.

The Solution: Effective Employee Surveys

SightMill lets you setup email employee surveys that are easy to implement, easy to manage, fully anonymized, and great designs give you high response rates and real-time feedback you can act on.

You and your HR team (and managers too) can log in anytime to generate reports, look at results and trends. Our HR customers view results by office location, by team, by manager and then by themes within feedback.

Design your email survey and add your logo, colors and custom text - SightMill adds the standard eNPS question panel and follow-up question. Upload your email contact data and you can be sending surveys to your employee base in minutes.

Why Use Employee Feedback Surveys?

Whatever the size of your business, knowing that you have an engaged employee base is essential for the long-term success of the company. And for managers, measuring the level of engagement is key to understanding their team or department. Many companies use a regular employee engagement survey (often called a pulse or EOS survey) to measure this score. With a fact-based scoring system in place, managers and senior leaders can see the impact of their actions on the employee engagement.

Employee Net Promoter Score (eNPS) surveys are an industry-standard way of measuring the engagement or loyalty of your employees. It's a measure that's used across most large and successful companies to provide managers with a regular pulse of the sentiment in their teams and help managers understand what workis and what needs to be improved.

Employee engagement surveys (someimes called Employee Opinion Surverys (EOS) or Pulse Surveys) use the same methodology, question and scoring framework as customer-facing NPS surveys. The question 'On a scale of 0-10 how likely is it that you would recommend this company as a place to work?'.

Implementing eNPS Employee Surveys

For a successful roll-out in your business, employees need to feel reassured that their responses are anonymous. You can use email surveys or web-based surveys from your intranet but make sure that you stress that the survey responses are anonymous.

A great way to see the impact of actions within your business is to setup a simple rolling eNPS scheme: survey a third of the employee based every month so every three months you will have a complete business survey. This timing schedule is easy to setup with SightMill web or email surveys.

To help improve response rates, use a survey delivery method that works for your employees (email, SMS, or web) and make sure that these can be completed in as few clicks as possible. SightMill email surveys are great for eNPS because you can click on your score within the email and you're done.

The HR team can then be setup as new users for the Project - provide read-only rights to avoid any unintended changes to the Project in administering the results analysis.

Anonymous, Secure Employee Responses

We strongly recommend that you setup your employee surveys so that all respondants are anonymous; this is best practice and ensures that your employees are able to give you truthful feedback without worrying about being identified. SightMill includes features to anonymize your email surveys and your contact data is secure on our GDPR-compliant servers managed by the experts at Rackspace.

Create Your Free Account Now!

Create your free trial account now and you'll be able to start gathering and understanding employee feedback.

Setup Your Trial Account

Create your free trial account now and you'll be able to start gathering and understanding employee feedback.