Net Promoter Score Survey Software

Gather, analyze, and act on feedback. Powerful, easy to use, great value.

Great value Net Promoter Score software from SightMill helps you gather, analyze and act on customer feedback

Gather, Analyze, and Act on Customer Feedback

SightMill makes it easy to setup customer satisfaction or employee engagement surveys using the industry-standard NPS® (Net Promoter Score®) framework.
  Share feedback with your teams in real-time to quickly improve customer experience.
  Add NPS surveys to your website or in-app, send surveys via email or by SMS, deliver surveys at a live event, or survey your employees.
  Start your free trial now.

SightMill NPS software is used and trusted by great customer-focussed brands including:

bride2bride uses NPS for customer feedback    The AA use SightMill for NPS surveys    fastcase uses SightMill for Net Promoter Score surveys     lexisnexis uses SightMill for NPS customer surveys    mailzinger uses Net Promoter Score software from SightMill
 Relx uses SightMill for Net Promoter Score skorch added SightMill NPS surveys to its website    tolley uses SightMill for Net Promoter Score feedback of events

All your NPS feedback in one dashboard

Software that helps you gather feedback via email, SMS, on your website, and at events.

Reach your customers effectively using NPS surveys delivered by email, within your website, by SMS, and even at events.
You choose how and when to survey and let SightMill manage the process.

SightMill Net Promoter Score survey shows customer feedback via email, website or event

Find out what really drives customer satisfaction

Discover the real impact of changes in product, price, or engagement

Use our tools to segment your customers to see promoters and detractors of different products, customers with different sales reps, price points and much more.
  Automatically identify words and phrases in comments and tag these according to meaning, adding even more depth to your insight.
  And we automate all these processes to save you time and ensure you focus on changing and improving customer satisfaction or employee engagement.

View customer feedback NPS survey results with detailed meta data

Software To Help You Act Quickly on Feedback

Save time, act quickly - we automate routing feedback in real-time

There's a huge positive impact if you can respond and address detractor problems in real-time.
  SightMill automatically routes comments to the right department.
  Your teams see only the relevant feedback and can act immediately to improve customer experience.
  Add NPS surveys to your existing email or CRM system - we integrate with Zendesk, Salesforce, WordPress, Slack, and Zapier (so connecting to 100s of CRMs, email marketing tools, and platforms) to keep you connected.

Add Net Promoter Score surveys to email and CRM

Start your Free Trial and use SightMill to help track and improve your Customer Satisfaction

Make SightMill the heart of your Customer Engagement

Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc.,
Fred Reichheld and Satmetrix Systems, Inc.