SightMill makes it easy to setup customer satisfaction or employee engagement surveys using the industry-standard NPS® (Net Promoter Score®) framework.
Share feedback with your teams in real-time to quickly improve customer experience.
Add NPS surveys to your website or in-app, send surveys via email or by SMS, deliver surveys at a live event, or survey your employees.
Start your free trial now.
Reach your customers effectively using NPS surveys delivered by email, within your website, by SMS, and even at events.
You choose how and when to survey and let SightMill manage the process.
Use our tools to segment your customers to see promoters and detractors of different products, customers with different sales reps, price points and much more.
Automatically identify words and phrases in comments and tag these according to meaning, adding even more depth to your insight.
And we automate all these processes to save you time and ensure you focus on changing and improving customer satisfaction or employee engagement.
There's a huge positive impact if you can respond and address detractor problems in real-time.
SightMill automatically routes comments to the right department.
Your teams see only the relevant feedback and can act immediately to improve customer experience.
Add NPS surveys to your existing email or CRM system - we integrate with Zendesk, Salesforce, WordPress, Slack, and Zapier (so connecting to 100s of CRMs, email marketing tools, and platforms) to keep you connected.
It's really powerful to hear and act on the feedback from our delegates in real-time to make our training experience ever better; the SightMill team has been great at helping us achieve this.
SightMill makes it easy for us to listen to our users and provide the best possible experience on Fastcase.com.
I'm really impressed how SightMill makes it so easy to get real-time customer feedback via our website and after live training events.
Loved the links to Slack - our teams know instantly when there's customer feedback for their department.
Great to have this level of insight that's really helped improve our market-leading website!
Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc.,
Fred Reichheld and Satmetrix Systems, Inc.