The SightMill NPS Blog
What's happening at SightMill - all about Net Promoter Score
Case study: HomeSwapper is the UK’s leading mutual housing exchange service with over 450 paying landlords and more than 250,000 active users. HomeSwapper turned to SightMill to measure customer satisfaction using Net Promoter Score. Here's how it worked.
Case Study: Education providers are fast becoming leaders in the use of NPS, especially E-learning companies. We asked one of our customers in this sector to tell us why NPS has been so fundamentally valuable to their growth and development.
“Cause it’s awesome” – a SightMill case study from a small online retailer
We run a website that sells premium toys and baby gifts; we’re based in the UK but ship all over the world. Making sure that our website is as good as our products is vital to our long-term success.