The SightMill NPS Blog

What's happening at SightMill - all about Net Promoter Score

A SightMill case study from a leading mutual housing exchange service

April 2019

Case study: HomeSwapper is the UK’s leading mutual housing exchange service with over 450 paying landlords and more than 250,000 active users. HomeSwapper turned to SightMill to measure customer satisfaction using Net Promoter Score. Here's how it worked.

A SightMill Case Study From An Education eLearning Company

February 2019

Case Study: Education providers are fast becoming leaders in the use of NPS, especially E-learning companies.  We asked one of our customers in this sector to tell us why NPS has been so fundamentally valuable to their growth and development.

A SightMill case study from a small online retailer

January 2019

“Cause it’s awesome” – a SightMill case study from a small online retailer

We run a website that sells premium toys and baby gifts; we’re based in the UK but ship all over the world. Making sure that our website is as good as our products is vital to our long-term success.