We start by asking your customers a single question: "Would you recommend this product or service".
This is the NPS methodology that's used by some of the most successful, customer-focussed companies in business to track and improve customer satisfaction.
SightMill is really flexible, so it can send this question to your customers:
- in an email,
- or display the survey on your website,
- or on a smartphone or tablet for live events.
(Interested in your teams' engagement? SightMill also lets you track employee engagement.)
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