Delivering positive customer reviews

Sept 2020

Delivering great customer satisfaction is incredibly important for any growing or successful business and one of the tangible outputs are positive reviews of your products or services.

Before buying a significant purchase, from a holiday to a HiFi, the majority of customers will ask their friends for recommendations or do a search of reviews online. And for job-seekers, they'll check Glassdoor and LinkedIn before heading for their first interview.

SightMill helps you deliver more positive reviews on some of the biggest sites such as TrustPilot and ConsumerAffairs together with a range of leading review sites.

If you activate this feature, your customers will be asked if they would like to leave a review as one extra step after their Net Promoter Score survey. To activate this feature, head to your project settings and go to the Social Posting menu - then toggle on the review sites you want to use.

This feature helps provide a quick, easy and effective way to boost the number of reviews from happy customers.

We've recently added support for more review and social posting sites; if you need a new review site added to help your campaign, just get in touch - we'll be happy to help.